If you notice defective packaging, a crushed or opened package that seems suspicious, you can refuse the package or note reservations on the delivery slip.
If the packaging seems damaged but the product inside is intact and you want to keep it, note specific reservations on the delivery slip. For example, write “opened package and damaged accessory.”
You can open the damaged package in front of the driver to check its contents. If the items are damaged, refer to the relevant article for further assistance.